Privacy Policy

Introduction

Welcome to Masantara Oud Indonesia, We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website masantaraoud.com, use our services, or engage with us in other ways.

Information We Collect

We may collect and process the following types of information:

  1. Personal Information: This includes, but is not limited to, your name, email address, phone number, and payment information. We collect this information when you sign up for our services, make a purchase, or contact us.

  2. Usage Data: We collect information about how you interact with our website, including IP address, browser type, operating system, pages visited, and time spent on the site.

  3. Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on our site. Cookies help us understand how you use our website and enable us to provide personalized content and advertisements.

How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing and Improving Services: To deliver the services you request and improve our website and offerings.
  • Communication: To send you updates, newsletters, and promotional materials, and to respond to your inquiries.
  • Billing and Transactions: To process payments and manage your account.
  • Personalization: To customize your experience based on your preferences and interests.
  • Security: To protect against fraud and unauthorized access and to ensure the security of our website and services.

How We Share Your Information

We may share your information in the following circumstances:

  • With Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, or providing customer support. These parties are obligated to protect your information and use it only for the purposes for which it was disclosed.

  • For Legal Reasons: We may disclose your information if required by law, or in response to legal processes, such as a subpoena or court order.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, we may transfer your information to the acquiring entity.

Your Choices and Rights

You have the following rights regarding your personal information:

  • Access and Correction: You can request access to or correction of your personal information held by us.
  • Opt-Out: You can opt out of receiving promotional communications from us by following the unsubscribe instructions in those communications.
  • Cookies: You can manage your cookie preferences through your browser settings.

Data Security

 At Masantara Oud, we implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet or electronic storage system is completely secure, and we cannot guarantee absolute security.

International Transfers

If you are accessing Masantara Oud’s services from outside Indonesia, please note that your personal information may be transferred to and processed in Indonesia and other regions. By using our services, you agree to the transfer and processing of your data in Indonesia and other locations as part of our standard e-commerce operations.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time and will notify you of significant changes by posting the updated policy on our website and updating the effective date, so we encourage you to review it periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

Email: marketing@masantaraoud.com 

Phone: +6282160529996

Shopping Cart
Scroll to Top