Terms & Conditions
Introduction
Welcome to Masantara Oud. By accessing or using our website products, or services, you agree to comply with and be bound by the following terms and conditions (“Terms”). Please read these Terms carefully before using our website or services.
1. Acceptance of Terms
By using our website or services, you confirm that you have read, understood, and agree to be bound by these Terms and any referenced policies.
2. Changes to Terms
We may update these Terms from time to time to reflect changes in our business practices or legal requirements. We will notify you of any significant changes by posting the updated Terms on our website. Your continued use of our website or services after any changes constitutes your acceptance of the revised Terms.
3. Use of Our Website
- Eligibility: You must be at least [age] years old to use our website or services. By using our website, you represent that you meet this age requirement.
- Account Responsibility: If you create an account on our website, you are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
- Prohibited Activities: You agree not to use our website or services for any unlawful purpose or in any manner that could damage, disable, overburden, or impair our website. Prohibited activities include, but are not limited to, interfering with the website’s security, attempting to gain unauthorized access, or using automated means to collect information.
4. Intellectual Property
- Ownership: All content, trademarks, and other intellectual property on our website are owned by or licensed to us. You may not use any of this intellectual property without our express written consent.
- License: We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes. This license does not include the right to modify, reproduce, distribute, or exploit any content from our website.
5. Product Information and Availability
- Product Descriptions: We strive to provide accurate descriptions and images of our products. However, we do not warrant that product descriptions or other content on our website are error-free or complete.
- Availability: Product availability is subject to change without notice. We reserve the right to limit the quantities of products we provide.
6. Orders and Payments
- Order Acceptance: Your order is not considered accepted until we confirm it via email or through our website. We reserve the right to refuse or cancel any order for reasons including but not limited to product availability or pricing errors.
- Payment: You agree to provide accurate payment information and authorize us to charge your payment method for the total amount of your order, including applicable taxes and shipping fees.
7. Shipping and Delivery
- Shipping Costs: We calculate shipping costs based on your delivery address and selected shipping method.
- Delivery Times: Delivery times are estimates and may vary based on location, product availability, and other factors. We are not liable for any delays in delivery.
8. Returns and Refunds
- Return Policy: Our return policy is detailed in our Return Policy section [link to Return Policy]. Please review it for information on how to return items and request refunds.
- Refunds: We process refunds according to our Return Policy.
9. Limitation of Liability
To the fullest extent permitted by law, Masantara Oud is not liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of our website or services. We limit our total liability for any claim arising from these Terms or your use of our website to the amount you paid for the specific product or service related to the claim.
10. Indemnification
You agree to indemnify, defend, and hold harmless Masantara Oud, its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses (including reasonable attorneys’ fees) arising out of or related to your use of our website, violation of these Terms, or infringement of any rights of another party.
11. Governing Law
We govern and construe these Terms according to the laws of Jakarta, Indonesia, without regard to its conflict of law principles. We resolve any disputes arising from these Terms or your use of our website in the courts of Jakarta, Indonesia.
12. Contact Us
If you have any questions or concerns about these Terms, please contact us at:
Email: marketing@masantaraoud.com
Phone: +6282160529996
